Living in the UAE, an up-to-date Emirates ID is essential. This article focuses on a specific but crucial detail: your registered mobile number.
Here, we’ll guide you through the straightforward process of changing your mobile number in your Emirates ID.
Why Keep Your Mobile Number Updated?
An outdated mobile number linked to your Emirates ID can lead to missed notifications and hinder your ability to access important services. Don’t let this simple detail cause unnecessary complications!
Two Ways to Update Your Mobile Number
- Online via ICA Smart Services Website: This is the most convenient option. Visit the official website ICA Smart Services and follow the steps outlined below.
- In-Person at an ICA Customer Happiness Center: These centers are located throughout the UAE and offer in-person assistance.
Updating Your Mobile Number Online
Step-by-Step Guide
- Gather Your Information: Before you begin, ensure you have your Emirates ID, passport, and new mobile number readily available.
- Log in to ICA Smart Services: Visit the ICA Smart Services website and log in using your existing credentials.
- Provide Required Details: Fill out the online form with your current nationality, Emirates ID number, family book number (if applicable), passport details, name, date of birth, email address, and existing file number information.
- Enter Your New Mobile Number: Here, you can update your mobile number and optionally modify your address or other details if needed.
- Verify with a One-Time Password (OTP): An OTP will be sent to your new mobile number. Enter this code to confirm the change.
- Complete the Payment: The final step involves paying the processing fee, currently AED 52.10. You can utilize the secure payment gateway to complete the transaction.
- Confirmation: Upon successful payment, you’ll receive confirmation that your mobile number has been updated in your Emirates ID.
Need Help?
If you encounter any difficulties during the online process, you can contact the ICA’s 24/7 hotline at 600 522222 for assistance.
Keeping your Emirates ID information accurate, including your mobile number, is vital for a smooth experience in the UAE. By following this guide, you can quickly and easily update your mobile number and ensure your Emirates ID reflects your current information.
Remember, an updated ID translates to a hassle-free experience when accessing services and navigating daily life in the UAE.
