Emirates ID Emirates ID

How to Change the Mobile Number on Emirates ID via ICA

Hey there Are you tired of using an outdated mobile number linked to your Emirates ID? Don’t worry, I’ve got you covered.

In this article, I’ll walk you through the simple process of changing your mobile number on your Emirates ID using the ICA website and app. Let’s get started!

Why Change Your Mobile Number on Emirates ID?

You might be wondering why you need to change your mobile number on your Emirates ID. Well, it’s crucial for seamless access to various government services in the UAE. Having an updated mobile number ensures you receive OTPs and verification codes without any hassle. So, let’s dive into the process of updating your mobile number on your Emirates ID.

Changing Your Mobile Number on Emirates ID via ICA Website

  1. Visit the ICA Website: Head to the Federal Authority for Identity and Citizenship (ICA) website at https://icp.gov.ae/en/.
  2. Select Services: Click on MORE SERVICES > OTHER SERVICES – PERSONAL INFORMATION – UPDATE PERSONAL INFORMATION – UPDATE and then click Start Service.
  3. Enter Your Nationality: Select your current nationality.
  4. Choose File Type: Depending on your nationality, you might need to specify additional information like your Identity number or File type (Visa or Residency).
  5. Fill Out the Form: Enter your full name, passport number, Emirates ID number, date of birth, last entry date, and email address.
  6. Update Mobile Number: Proceed to the mobile number data page and check your current registered mobile number. Enter your new mobile number and get an OTP code to confirm.
  7. Verify and Review: Fill in your address and check the captcha box. Review all entered details and make necessary edits before moving to the next step.
  8. Make Payment: The current fee for changing the mobile number is AED 53. After the payment, you will receive a verification email with the payment slip.
  9. Track Status: You can track the status of your Emirates ID application on the website. It usually takes from 2 to 7 days to have your new number updated.

Changing Your Mobile Number on Emirates ID via ICA App

  1. Download the App: Download and log in to your ICA account on the ICA App.
  2. Navigate to Public Info: Click Update personal info under the Public info service options.
  3. Fill Out the Form: Complete the personal information requirements, including your Emirates ID number and expiry date.
  4. Choose File Type: Select Residency under File type and Emirates ID under ID type.
  5. Enter Your Details: Fill in your Identity numberPassport numberEmail address, and click the Next button.
  6. Update Mobile Number: Check your current registered mobile number displayed here. Enter your new number and send an OTP to confirm.
  7. Make Payment: Proceed to the payment page and complete the payment. You will receive a confirmation message via your mobile phone.
  8. Track Status: Use your reference number from the confirmation message to track the status of your Emirates ID update.

FAQs

  • How much does it cost to change the mobile number on my Emirates ID? 
  • The fee for changing the mobile number online is AED 53.
  • Can I change my mobile number on my Emirates ID in person or only online? You can change it online or by visiting a Smart police station. In this case, the number will be changed immediately and free of charge.

That’s it Changing your mobile number on your Emirates ID is a straightforward process that can be done through the ICA website or mobile app. Ensure your mobile number is updated to avoid any issues with government services in the UAE.

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